Terms of Service

Effective date: 25 August 2026  |  Last updated: 25 August 2026

These Terms of Service ("Terms") are a legal agreement between you and Shanghai Genesis Technology Co.,Ltd ("we", "us"), the company that operates Mindora, governing your use of the Mindora mobile application and any Mindora hardware device you use with it (together, "the Service"). By downloading, installing, or using Mindora, you agree to these Terms. If you do not agree, do not use the Service.

Medical disclaimer — please read

Mindora is not a medical device. It is a general wellness and lifestyle product. It does not diagnose, treat, cure, mitigate, or prevent any disease or medical condition, and it is not a substitute for professional medical advice, diagnosis, or treatment.

Sleep scores, insights, and all other metrics are estimates for reference only. They are derived from consumer sensors and may be inaccurate or incomplete. Never disregard professional medical advice, or delay seeking it, because of something you read in Mindora.

If you think you may have a medical emergency, contact your local emergency services immediately. If you have or suspect a sleep disorder, cardiovascular condition, or any other medical condition, consult a qualified healthcare professional.

1. Eligibility and your account

2. Subscriptions, billing, and cancellation

Mindora offers optional auto-renewing subscriptions. Some features are free; others require an active subscription.

PlanDurationPrice (USD)
Basic — Monthly1 month$4.99
Basic — Yearly1 year$49.99
Premium — Monthly1 month$6.99
Premium — Yearly1 year$69.99

Prices are in US dollars. The price shown in your local currency at the moment of purchase, inside the App, is the price that applies; local taxes and currency conversion may change the amount charged. Prices may change in future, and any change will be disclosed to you before it takes effect.

3. Licence

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use Mindora on devices you own or control, for your own personal, non-commercial use. Where you obtained the App from the Apple App Store, this licence is additionally governed by Apple's Licensed Application End User Licence Agreement, and the terms in §9 below apply.

4. Acceptable use

You agree not to: reverse engineer, decompile, or disassemble the App except to the extent this restriction is prohibited by law; interfere with or disrupt the Service or its servers; attempt to gain unauthorised access to any account or system; use the Service to violate any law; resell, sublicense, or commercially exploit the Service; or use automated means to extract data from the Service.

5. Hardware devices

If you use a Mindora hardware device, you agree to follow the instructions and safety information supplied with it. Hardware is covered by its own warranty terms provided at the point of sale. The App may require a compatible device and a current App version to function fully.

6. Your content and data

You retain all rights to the health and personal data you provide. You grant us a limited licence to process that data solely to operate and provide the Service to you, as described in our Privacy Policy, which forms part of these Terms.

7. Intellectual property

The Service, including its software, design, text, graphics, and trademarks, is owned by us or our licensors and is protected by intellectual property law. These Terms grant you no rights in our trademarks or branding.

8. Disclaimers and limitation of liability

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any metric it produces will be accurate.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill. Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) USD 50.

Some jurisdictions do not allow certain exclusions or limitations; in those jurisdictions our liability is limited to the smallest extent permitted by law, and nothing in these Terms limits liability for death or personal injury caused by negligence, or for fraud.

9. Additional terms for applications obtained from the Apple App Store

The following apply if you obtained Mindora from the Apple App Store:

10. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these Terms, or if required by law. Sections that by their nature should survive termination (including §§6–9, 11) will survive.

11. Governing law and disputes

These Terms are governed by the laws of the People's Republic of China (excluding Hong Kong, Macau, and Taiwan), without regard to conflict-of-laws rules. Disputes will be submitted to the competent courts in Shanghai, where we are domiciled. Nothing in this section deprives you of the mandatory consumer protections available to you under the law of your country of residence.

12. Changes to these Terms

We may update these Terms. Material changes will be announced by updating the effective date above and, where significant, by notice inside the App before the change takes effect. Continuing to use the Service after that means you accept the updated Terms.

13. Contact

Shanghai Genesis Technology Co.,Ltd (上海创生纪科技有限公司)
Room 1501, Block A, China Overseas Center, Putuo District
Shanghai 200062, China
Email: support@mindora316.com